Jos189 takes the personal data protection of every member seriously. This document clearly explains how we collect, use, store and protect your information in accordance with the highest security standards.
Your privacy is more than a written policy — it is a daily practice we take seriously at every level of platform operations.
All data transmitted between your device and jos189 servers is protected by 256-bit SSL encryption. This means your personal information and financial transactions cannot be intercepted or read by any third party during transmission.
Member personal data is stored on servers protected by multi-layered firewalls, strict access controls, and storage encryption. Only authorized personnel with a legitimate operational need may access member data, and every access is automatically logged.
Jos189 has never and will never sell, rent or disclose member personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operations and improving the user experience.
You have full control over your personal data. Through your jos189 account, you can review, update, or request deletion of your personal data at any time. We respect your choices and will respond within the stipulated timeframe.
Jos189 uses cookies solely to enhance the user experience, enable seamless login and understand how the platform is used. You can manage your cookie settings through your web browser at any time without affecting the core functionality of the platform.
In the event of any security incident involving member data, jos189 is committed to notifying affected members within 72 hours. We will also take immediate remediation steps and cooperate with the relevant authorities.
Quick Summary: jos189 collects your personal data only to operate the platform and deliver a better service to you. We do not sell your data. You have the right to access, correct and request deletion of your data. All data is protected with 256-bit SSL encryption.
Jos189 (hereinafter referred to as "we", "jos189" or "the platform") operates under the domain jos189.fun and provides online gaming services to users in Malaysia. We understand that member trust is our most valuable asset, and protecting your personal data is a responsibility we take with the utmost seriousness.
This Privacy Policy explains in detail how we collect, use, store, protect, and in certain circumstances, share your personal information when you use the jos189 platform — whether through the website, the jos189 mobile app, or any of our other service channels.
By registering an account or using the jos189 platform, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request account deletion.
We only collect information that is strictly necessary to deliver a safe, fair service that meets legal requirements. The types of data collected are as follows:
KYC Note: Identity verification documents you submit are used solely for account verification and anti-money laundering (AML) compliance purposes. These documents are stored securely and are not shared for any other purpose.
Every piece of data we collect has a clear and limited purpose. Below is a summary table of how member personal data is used:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Registration Information | Account management, service communications | Contractual Agreement |
| KYC Documents | Identity verification, AML compliance | Legal obligation |
| Financial Information | Deposit & withdrawal processing | Contractual Agreement |
| Usage Data | Platform improvement, fraud detection | Legitimate interest |
| Technical Data | Security, debugging, technical support | Legitimate interest |
| Cookie Data | User experience, login sessions | Consent |
In addition to the purposes above, we also use collected data to send important account notifications, relevant promotions (if you have opted in), and to comply with any court orders or directives from competent authorities.
Jos189 does not sell, rent or disclose member personal data to third parties for marketing purposes. However, in certain limited circumstances, data may be shared with:
Our Guarantee: Every third party that works with jos189 is required to sign a strict data protection agreement and comply with security standards equal to or exceeding those we set for ourselves.
Data security is a top priority for jos189. We continuously invest in the latest security infrastructure and practices to ensure your data is protected at all times. The security measures we implement include:
While we take all reasonable measures, no system is truly 100% immune to all cyber threats. You also play an important role in securing your account — never share your password with anyone, and use a strong, unique password for your jos189 account.
The jos189 platform uses cookies and similar tracking technologies to enhance your user experience. The types of cookies we use are:
These cookies are required for core platform functions such as login, session security and navigation. Without them, the platform cannot function properly. Essential cookies cannot be disabled.
These cookies help us understand how visitors interact with the platform — which pages are visited most, how long sessions last, and where users encounter issues. This information is collected anonymously and used solely for platform improvement.
These cookies remember your preferences such as language selection, display settings and login information to make repeat visits easier. All such information is stored securely and is not shared with any external party.
You can manage or delete cookies at any time through your browser settings. Please note that deleting essential cookies may affect certain functions of the jos189 platform.
Jos189 fully respects your rights regarding personal data. As a jos189 member, you have the right to:
Jos189 retains member personal data only for as long as necessary for the purposes stated in this policy or as required by law. In general:
Once the designated retention period has ended, data will be securely deleted or permanently anonymised so it can no longer be linked to any specific individual.
Jos189 reserves the right to update or amend this Privacy Policy from time to time in line with changes to business practices, technology or legal requirements. Whenever a material amendment is made, we will:
Continued use of the jos189 platform after the effective date of any amendment constitutes your acceptance of the latest version of the Privacy Policy. jos189 recommends that you review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. You may contact the jos189 Data Protection Officer (DPO) via:
We are committed to responding within 3 business days to all privacy-related inquiries. For formal data rights requests, the processing period is up to 30 calendar days.
24/7 Customer Support: Our support team is ready to assist you with any privacy or account-related issues at any time. Contact us via the in-platform live chat for the fastest response.
As a jos189 member, you have the following rights fully guaranteed by our platform.
You have the right to request and receive a copy of all personal data we hold about you within 30 days of your application date.
If any of your personal data is inaccurate or outdated, you have the right to request that we correct or update it promptly.
You may request deletion of your personal data, subject to legal obligations that require us to retain certain records.
You have the right to request that we restrict how we process your data under certain circumstances as defined by law.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if desired.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and we are obligated to comply with such requests.
Jos189 is more than a gaming platform — we are a partner that safeguards your privacy and security at all times. Register today and enjoy a safe, fair and enjoyable gaming experience alongside more than 500,000 members across Malaysia.